{"version":"https:\/\/jsonfeed.org\/version\/1","title":"\u2018Do you struggle to see comments made on a Task in your inbox? Task & Comment, not Comment & Task.\u2019 > Docman Help","home_page_url":"https:\/\/help.docman.com\/knowledge-base\/do-you-struggle-to-see-comments-made-on-a-task-in-your-inbox-task-comment-not-comment-task\/","feed_url":"https:\/\/help.docman.com\/knowledge-base\/do-you-struggle-to-see-comments-made-on-a-task-in-your-inbox-task-comment-not-comment-task\/feed\/json","author":{"name":"nextSTL","url":"https:\/\/help.docman.com"},"items":[{"title":"\u2018Do you struggle to see comments made on a Task in your inbox? Task &#038; Comment, not Comment &#038; Task.\u2019","date_published":"2019-08-12T15:29:25Z","date_modified":"2019-08-12T16:29:26Z","id":"https:\/\/help.docman.com\/knowledge-base\/do-you-struggle-to-see-comments-made-on-a-task-in-your-inbox-task-comment-not-comment-task\/","url":"https:\/\/help.docman.com\/knowledge-base\/do-you-struggle-to-see-comments-made-on-a-task-in-your-inbox-task-comment-not-comment-task\/","author":{"name":"Thomas Burton","url":"","avatar":"https:\/\/secure.gravatar.com\/avatar\/a32b4001ab8ff3155eacbca0c04ea21c09b641defc2ff85bcd80a14ebdf75d62?s=96&d=mm&r=g"},"summary":"\nA task and comment should look like this. (left hand side) \n\n\n\n\n\n\n\nIf\nyou are not seeing this and having to go into, Show activity and then timeline (on\nthe right hand side) to view comments then there is a simple way to rectify\nthis. \n\n\n\nIn Docman \u2026","content_html":"<!-- wp:paragraph -->\n<p>A task and comment should look like this. (left hand side) <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"id\":4537} -->\n<figure class=\"wp-block-image\"><img src=\"https:\/\/help.docman.com\/wp-content\/uploads\/2019\/08\/image-50.png\" alt=\"\" class=\"wp-image-4537\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p>If\nyou are not seeing this and having to go into, Show activity and then timeline (on\nthe right hand side) to view comments then there is a simple way to rectify\nthis. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In Docman 10 you select the task you want first, then before finishing it you add the comment second. \u00a0It will then bring the comment up in the task before you click finish. Like below. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"id\":4538} -->\n<figure class=\"wp-block-image\"><img src=\"https:\/\/help.docman.com\/wp-content\/uploads\/2019\/08\/image-51.png\" alt=\"\" class=\"wp-image-4538\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p>If\nyou had used Docman 7 previously, it was the other way round and you would do\ncomment first, then task second. In Docman 10 best practice is to follow the\nprocess above for the information to be clearly visible to the recipient(s),\notherwise it will hide your comments in the timeline. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Both\nways are fully audited, however this guide emphasises Best Practice.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>*Top tip: An easy way to remember is everything in Docman 10 is usually left to right, top to bottom. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>This article has been created by Jantien Kwekkeboom (Training and Implementation Consultant)<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->","tags":[]}]}