ODBC Connection Pooling

Issue

When the cloud enabler app runs on Server 2012 Non R2, the cloud enabler app may crash with an unhandled exception, which is because of a System.AccessViolationException error.

Cause

This only appears to occur when the MYSQL ODBC driver has connection pooling enabled on this particular server build.

Affected Systems: Server 2012 Standard, Server 2012 Data Center

Resolution

1. Open ODBC Data Source Administrator (32-bit)
2. Select Connection Pooling
3. Locate the MySQL ODBC 3.51 Driver and double click
4. Select the “Don’t pool connections to this driver”
5. Select Ok to save the new settings and then Ok on the ODBC Data Source Administrator (32-bit) window.
6. Now re-run the Docman Cloud Enabler Application and it should run as expected.