You will most likely be receiving electronic documents into your Batch Manager (Docman 7) or Capture & Filing (Docman 10) screen by now. These can come from a variety of Private and NHS Providers who are all committed to supporting the Transfer of Care initiative to making the transfer of information between Primary and Secondary Care standardised and simple, and not forgetting to help achieve the NHS Paperless 2020 target.
With this in mind, you as GP Practices have the ability to use Docman to reject back documents electronically that are not intended for you, for one of the following 6 common reasons:
Code – Description
REJ01 – Patient is no longer registered at this practice.
REJ02 – Patient never registered at this practice
REJ03 – Incomplete document
REJ04 – Document cannot be viewed
REJ05 – Duplicate document already received
REJ06 – Custom reason
REJ07 – Deceased/End of Life
REJ08 – Invalid Document
Please note: The custom rejection (REJ06) should be only used when the reason does not fit one of the other pre-defined reasons (REJ01-REJ05). Please do not use this rejection reason unless specifically advised to.