An easy mistake to happen when setting up a quickstep is to ‘add a comment’ rather than an ‘instruction.’
If you add a comment it won’t show up on the task on the left hand side (as below) it will only show in the timeline instead so not easily visible unlike below.
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When building the quickstep, add the task you want first, then if you want a comment adding click on’ add Freetext Instuction. By doing this it will show the comment on the left hand side when you click on the task.
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This article has been created by Phil Austin (Training and Implementation Consultant)